TERMS AND CONDITIONS
1. Booking and Reservation
All reservations must be confirmed at least 24 hours in advance. A valid credit card and driver's license are required for all bookings. Dream Car Rentals reserves the right to cancel or refuse service to anyone who does not meet our eligibility requirements.
2. Rental Period
The rental period begins at the time of vehicle pick-up and ends at the scheduled return time. Late returns may result in additional charges. Extensions must be requested and approved before the end of the original rental period.
3. Driver Requirements
All drivers must be at least 21 years old and possess a valid driver's license. Drivers under 25 may be subject to additional requirements or restrictions. International drivers must be at least 25 years old and provide both a passport and an international driver's license.
4. Payment and Security Deposit
Full payment is required at the time of booking. A security deposit, determined by the vehicle type, will be held during the rental period and refunded within 3-5 business days after the vehicle's return, subject to inspection.
5. Vehicle Use Restrictions
Vehicles must not be used:
- For illegal purposes or in connection with any illegal activity
- While under the influence of alcohol, drugs, or any impairing substance
- To push, tow, or move other vehicles
- In races, speed tests, rallies, or competitions
- On unpaved roads or off-road conditions
- To transport hazardous, toxic, flammable, or illegal materials
- To carry passengers or property for hire
- To teach someone to drive
- Outside of Canada without prior written consent
6. Insurance
Basic insurance coverage is included in the rental rate. However, renters are responsible for any damage not covered by insurance. Additional coverage options may be available at an extra cost. Renters must report any accident, theft, or damage immediately.
7. Fuel Policy
All vehicles are provided with a full tank of premium fuel. Renters must return the vehicle with the same fuel level to avoid refueling charges. Only the grade of fuel specified for the vehicle should be used.
8. Mileage Limitations
Daily and weekend rentals include 200 free miles per day, weekly rentals include 1,000 free miles, and monthly rentals include 3,000 free miles. Additional mileage will be charged at $0.75 per mile.
9. Cancellation and Modification
Cancellations made at least 72 hours before the reservation start time will receive a full refund. Cancellations made within 72 hours will receive a credit for future bookings. Modification requests are subject to availability and may result in rate changes.
10. Vehicle Return
The vehicle must be returned in the same condition as received, accounting for normal wear and tear. Additional charges may apply for excessive cleaning needs, smoking, or pet-related cleaning.
11. Liability
Dream Car Rentals is not liable for any loss of or damage to property left in the vehicle, nor for any inconvenience, expense, loss of time, or any other loss incurred due to vehicle breakdown or mechanical failure when not caused by improper use.
12. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Quebec, Canada. Any disputes arising from the rental agreement shall be subject to the exclusive jurisdiction of the courts of Quebec.
By making a reservation with Dream Car Rentals, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Dream Car Rentals reserves the right to modify these terms at any time without prior notice.
Last updated: May 1, 2025