PRIVACY POLICY
Effective Date: May 1, 2025
At Dream Car Rentals ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (email address, phone number, mailing address), date of birth, driver's license information, payment information, and insurance details.
- Identification Information: Copies or details of your driver's license, passport, or other identification documents required for verification purposes.
- Rental Information: Information about your rental preferences, history, and vehicle usage.
- Technical Information: IP address, browser type, device information, and browsing patterns when you visit our website.
- Location Information: Information about your geographic location when using our services or website.
2. How We Collect Information
We collect information through:
- Direct interactions when you register, make a booking, or contact us
- Automated technologies when you visit our website
- Third-party sources, such as credit check agencies and identity verification services
- GPS or telematics devices in our vehicles
3. How We Use Your Information
We may use your information to:
- Process your reservations and payments
- Verify your identity and eligibility to rent vehicles
- Provide customer support and respond to inquiries
- Monitor vehicle location, status, and usage
- Improve our services and develop new features
- Send promotional communications (if you have opted in)
- Comply with legal obligations and enforce our agreements
- Prevent fraud and ensure security
4. Disclosure of Your Information
We may share your information with:
- Service providers who help us operate our business
- Payment processors for handling transactions
- Law enforcement and regulatory authorities when required by law
- Insurance companies in case of accidents or claims
- Professional advisers such as lawyers and accountants
- Business partners with your consent
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
8. Marketing Communications
You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
9. Children's Privacy
Our services are not intended for individuals under the age of 21, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dream Car Rentals
10490 Henri Bourassa ouest
St Laurent, Quebec
Email: sales@dynastymotors.ca
Phone: +1 (888) 403-9627